Effective January 15, 2025

This website is operated by Onyx Sweden (onyxsweden.shop), and this privacy policy applies solely to this website.

At Onyx Sweden, we value our customers and respect your privacy. We understand that protecting your personal information is important, and we have implemented policies to ensure your data is handled securely and responsibly. This privacy policy outlines the types of information we collect, how we use it, who we may share it with, your choices regarding its use, and how you can access your data.

1. Information We Collect

The type of information we collect depends on how you interact with our website:

a) When You Make a Purchase

When you place an order, we collect:

• Your name
• Billing and shipping addresses
• Email address
• Phone number
• Payment details (e.g., credit card number with expiration date or gift card number)
• Information about gift recipients (e.g., their name and address)
• A record of your purchases

If you are a registered user and sign in when entering this information, it will be saved for future reference.

b) When You Register an Account

When you create an account with Onyx Sweden, we collect:

• Your name
• Mailing address
• Email address
• Birthdate
• Password

Additionally, we may request optional information, such as your favorite brands and interests, to tailor promotions and services to your preferences.

c) When You Enter a Sweepstakes or Contest

If you participate in a sweepstakes or contest, we collect:

• Your name
• Address
• Email address
• Phone number
• Additional details such as age, interests, product preferences, or postal code (if required)

d) When You Contact Customer Service

When you submit inquiries to customer service, we collect your email address and any additional information needed to respond to your request.

e) Information from Other Sources

We may receive additional details from external sources, such as updated shipping addresses from carriers or marketing information from promotional partners, and add it to your account profile.

f) Customer Lists from Third Parties

We may acquire customer lists from other sources to invite new visitors to onyxsweden.shop. We only obtain lists from individuals who have agreed to receive marketing communications. Every promotional email includes an option to opt out of future emails.

g) Use of Cookies

We use cookies to manage your order and enhance your shopping experience. These cookies do not store personal details such as your name, address, billing information, or credit card number. Instead, they help maintain your shopping cart during checkout.

2. How We Use Your Information

We collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

We use the information we collect for various purposes, including:

• Enhancing your shopping experience, such as recognizing and welcoming you to the site
• Sending marketing and promotional materials, including offers and discounts
• Providing customer service and responding to inquiries

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

a) Order Processing and Transactions

We share relevant details with third-party service providers to process transactions, including:

• Payment processing and fraud prevention
• Vendor direct shipping
• Credit card authorization

b) External Product Suppliers

For some products, we may provide a direct link to a supplier’s website. If you visit a supplier’s site, they may collect information about you according to their privacy policy.

c) Third-Party Advertising

We may use third-party advertising companies to serve ads on our behalf. These companies may use cookies and action tags (e.g., single-pixel GIFs or web beacons) to measure advertising effectiveness. Any data collected through such tools is anonymous.

d) Service Providers

We may engage external companies to manage databases, send promotional emails, or conduct other services on our behalf. These companies are contractually bound to use your data only for the intended services and not for any other purposes.

e) Legal Compliance and Protection

We may disclose your information when required by law or when necessary to protect our interests, such as:

• Fraud prevention
• Credit verification
• Debt collection
• Legal proceedings

f) No Unrelated Third-Party Marketing

Onyx Sweden does not sell or share your personal information with unrelated companies for direct marketing purposes.

4. Your Choices

You have control over how we use your information:

a) Opting Out of Marketing Communications

To unsubscribe from our emails, click the "unsubscribe" link at the bottom of any Onyx Sweden email. Please allow up to 10 business days for processing, as some promotions may already be in progress.

5. Contact Information

For any privacy-related concerns, you can reach us at: info@onyxsweden.shop

Onyx Sweden
Stockholm
12845, Sweden